At spade66, your privacy is more than a legal obligation — it is a core value we uphold in every decision we make. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.
Welcome to the spade66 Privacy Policy. This document constitutes a legal agreement between you as a member and spade66 as the operator of an online gaming platform in Malaysia. This policy is formulated in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and explains our practices in handling member personal information.
We understand that your trust is our most valuable asset. As such, spade66 is committed to processing your personal data transparently, responsibly and securely. Every time you register, log in or use any service on the spade66 platform, you agree to the practices described in this Privacy Policy.
If you disagree with any part of this policy, you have the right to discontinue using our platform. However, we encourage you to read this document carefully as it is designed to protect your own interests.
Spade66 collects several categories of personal information to enable us to provide a safe, efficient, and relevant service for members in Malaysia. We only collect information that is genuinely necessary for the stated purposes.
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, national identification number, date of birth | Identity verification (KYC), legal compliance |
| Contact Information | Malaysian phone number, email address | Account communications, security notifications |
| Financial Information | Bank name, bank account number, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud prevention |
| Usage Data | Game history, betting preferences, session duration | Service improvement, responsible gaming |
| Communication Data | Support chat logs, emails sent | Complaint resolution, quality control |
We does not collect sensitive information such as biometric data, medical records, religious beliefs, or political views. Additionally, spade66 does not collect information from minors under the age of 18 — if you suspect any registration by a minor, please contact us immediately.
Spade66 only uses your personal data for legitimate and stated purposes. We will not process your data for any other purpose without obtaining your consent first, unless required by law.
Spade66 does not sell, rent, or trade your personal data to any third party for their commercial purposes. However, to provide a complete service, we share only the necessary information with the following parties:
Protecting your personal and financial data is spade66's top priority. We implement multiple layers of technical and administrative safeguards to ensure your information remains secure at all times:
Spade66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the spade66 platform.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information held by spade66:
To exercise any of the above rights, please contact our support team via LiveChat or email at [email protected]. We will process your request within 14 business days.
Spade66 only retains your personal data for as long as it is needed for the stated purposes or as required by Malaysian law. Our retention policy is as follows:
Spade66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via in-platform notification or email at least seven (7) days before the changes take effect.
The latest version of this Privacy Policy is always accessible on this page with a clearly stated update date. By continuing to use the spade66 platform after the effective date of any changes, you are deemed to have accepted the latest version of this Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist:
You may also refer to Responsible Gaming page us for more information on how we protect member wellbeing, or visit the FAQ page for answers to frequently asked questions.
We do not merely meet legal requirements — we go beyond the minimum standards to ensure your privacy is genuinely protected at every stage of platform use.
All data transmitted through the spade66 platform is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia. Your data never travels in a readable form without the correct encryption key.
Spade66 has never and will never sell, rent, or trade member personal data to advertisers or third-party data brokers. Your information belongs solely to you, and we use it exclusively to provide you with better service.
The spade66 Privacy Policy is drafted in full compliance with the Malaysian Personal Data Protection Act 2010. Our compliance team continuously monitors legislative changes to ensure our practices remain current and lawful.
We clearly explain what we collect, why we need it and how long we retain it. No hidden terms, no confusing language — just honest, straightforward information every Malaysian member can understand.
You have full control over your data — from updating personal information and withdrawing marketing consent to requesting data deletion. All of this can be done by contacting our support team, and we will handle it transparently.
The spade66 security system operates around the clock to detect intrusion attempts, suspicious activity, and cyber threats. Any security incident involving member data will be reported to the relevant parties in accordance with our incident response procedures.
Under the Malaysian PDPA, you have robust rights to control your personal information. spade66 guarantees the full exercise of all these rights.
Request a complete copy of all personal data we hold about you. We will process this request within 14 business days.
Update or correct any inaccurate information in your records — name, phone number, bank details and more.
Request deletion of your personal data when it is no longer required, subject to legal record-keeping obligations.
Withdraw consent for marketing communications or certain data processing at any time without penalty.
Object to the processing of your data for specific purposes, including direct marketing, analytics, or behavioural profiling.
If you are not satisfied with our response, you have the right to file an official complaint with Malaysia's Department of Personal Data Protection (JPDP).
Here are answers to the most frequently asked questions by spade66 members regarding privacy and data protection.