Terms and Conditions Spade66 — Platform Usage Guidelines

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and spade66 ("Platform", "we", "us"). These Terms govern all aspects of your use of the spade66 platform, including but not limited to account registration, deposits, withdrawals, participation in games, acceptance of bonuses, and any other interactions with our services.

Continued use of the spade66 platform following any amendments to these Terms constitutes your acceptance of the latest version. We recommend reviewing this page periodically to stay informed of the terms currently in effect.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy spade66, all of which together form the complete agreement between you and us.

To register and use the spade66 platform, you must meet all of the following eligibility requirements without exception:

• Minimum age 18: You must be at least 18 years of age at the time of registration. spade66 enforces a strict zero-tolerance policy regarding underage use. Any account found to have been registered by a minor will be terminated immediately, and all fund balances will be handled in accordance with the relevant legal compliance procedures.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under Malaysian law.
• Not from a restricted region: You are not currently located in, or a resident of, any region or country where access to online gaming platforms is specifically prohibited by local law.
• Personal account: You are registering for personal use only, and not on behalf of any other individual or business entity.
• Not blacklisted: You have never been banned or suspended from using the spade66 platform or any related gaming platform due to fraud or prior violations of terms.

Each individual is only permitted to hold one (1) active account on the spade66 platform. Multiple account ownership by the same individual — whether using different names, phone numbers, email addresses, bank account numbers or IP addresses — is strictly prohibited and may result in the closure of all related accounts along with the forfeiture of any outstanding balances or unclaimed bonuses.

During registration, you are required to provide true, accurate, and up-to-date information, including your full name, an active Malaysian phone number, and valid bank account details in your own name. Any false or misleading information provided during registration is a breach of these Terms and may result in immediate action against your account.

You are solely responsible for maintaining the confidentiality of your password and account login details. spade66 shall not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

All deposits to your spade66 account must be made via payment methods supported by the platform, including local bank transfers, DuitNow, Touch 'n Go eWallet, and GrabPay. Deposits may only be made using an account or payment instrument registered in your own name — the use of third-party accounts is prohibited.

• Minimum and maximum deposit limits vary depending on the selected payment method and are subject to change from time to time.
• All deposit transactions are processed in Malaysian Ringgit (MYR) and credited to your account immediately upon system confirmation.
• Spade66 does not charge any internal processing fees on deposits; however, fees from third-party payment providers may apply.
• Any suspicious deposit or one whose source cannot be verified will be held for compliance review before being credited.

Eligible members may request a withdrawal of funds from their spade66 account at any time, subject to the following conditions:

• Withdrawals will only be processed to a bank account registered in your own name and verified by the spade66 system.
• Before your first withdrawal is approved, you may be required to complete an identity verification (KYC) process by submitting a valid copy of your Malaysian identification card.
• Any active bonus that has not met the minimum wagering requirement will cause withdrawals to be held until that requirement is fulfilled.
• Spade66 reserves the right to process withdrawals in queue order and within a reasonable timeframe. Any unusual delays will be communicated to members via the platform's notification system.
• In cases where suspicious activity is detected, spade66 reserves the right to suspend withdrawal processing until an internal investigation has been completed.

Spade66 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, weekly cashback, deposit bonuses, and special festive promotions. All bonuses are subject to wagering requirements and specific rules that will be stated alongside each offer.

• Wagering requirement: Every bonus received carries a minimum wagering requirement that must be met before the bonus value or any associated wins can be withdrawn. This requirement is clearly stated in the terms of each promotion.
• One active bonus at a time: Generally, only one active bonus may be used at any one time unless otherwise stated in the promotional terms.
• Bonus abuse policy: Any attempt to manipulate the bonus system — including registering multiple accounts or coordinating with other players to exploit promotions — is strictly prohibited and will result in immediate account closure.
• Bonus validity period: All bonuses have a set validity period. Bonuses that are unused or whose conditions are not met within this period will expire automatically.

You agree to use the spade66 platform solely for lawful purposes and in compliance with all applicable laws and regulations. The following activities are strictly prohibited on the spade66 platform:

• Any form of fraud, system manipulation, or attempts to exploit platform bugs or vulnerabilities.
• Use of automation software, bots, scripts, or any third-party tools to gain an unfair advantage in games.
• Money laundering or use of the platform for any unlawful financial activity.
• Harassment, threats, or offensive language directed at spade66 staff or other members.
• Sharing your account or allowing another individual to use your account, whether or not payment is involved.
• Any attempt to breach the platform's security systems or access other users' data without authorisation.

Violation of any of the above prohibitions may result in immediate account suspension or closure, forfeiture of funds and bonuses, and legal action where necessary.

You are fully responsible for the security of your spade66 account. To keep your account protected at all times, we recommend the following security practices:

• Use a strong password containing a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Never share your password or PIN with anyone, including spade66 staff — we will never ask for your password.
• Enable two-factor authentication (2FA) via your account settings for an added layer of security.
• Contact spade66 customer support immediately if you suspect any unauthorised activity on your account.
• Log out of your account after each session, especially when using a shared device.

Spade66 will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in keeping your login credentials confidential.

You may close your spade66 account at any time by contacting our customer support team. Prior to closure, all eligible fund balances will be processed for withdrawal in accordance with our standard procedures.

Spade66 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete the identity verification (KYC) process within the specified timeframe.
• Requests from legal authorities or relevant regulatory bodies.
• Accounts that have been inactive for a specified period, following the issuance of appropriate notice.

Spade66 provides the platform on an "as is" basis and makes no guarantee that the service will always be free from interruptions, technical errors, or delays. However, we are committed to minimising system downtime and notifying members of any planned maintenance with sufficient advance notice.

• Spade66 is not liable for any indirect losses, loss of profits, or losses arising from technical disruptions beyond our control, including network outages, third-party server failures, or natural disasters.
• In cases where a technical error or system fault results in inaccurate wins or losses being recorded, spade66 reserves the right to correct those records upon completion of an investigation.
• Spade66 is not responsible for any game outcomes or wins arising from unauthorised or fraudulent use.

Spade66 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any material amendments will be communicated to members via in-platform notifications or email at least seven (7) days before taking effect, except where immediate amendments are required for security or legal compliance reasons.

By continuing to use the spade66 platform after the effective date of any amendment, you are deemed to have accepted and agreed to the latest version of these Terms and Conditions. If you do not agree with the amendments made, you have the right to close your account and withdraw your fund balance before the amendment's effective date.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the spade66 platform, our support team is available to assist you at any time:

• LiveChat: Available directly within the spade66 platform, 24 hours a day, 7 days a week.
• Support email: [email protected]
• Average response time: Less than 2 minutes via LiveChat.

For enquiries related to responsible gaming, account limits or play breaks, you may also visit our Responsible Gaming page for more detailed information and support tools.